Last updated: October 2, 2026
This Privacy Policy sets out what personal information SoCal Emergency Plumbing Brea ("we," "us," or "our") gathers, what we do with it, who it is shared with and how it is kept safe, both when you visit https://socalemergencyplumbingbrea.com and when you book plumbing work at a home or business in Brea or elsewhere in Orange County.
Information We Collect
Nearly everything we hold comes straight from you, such as:
- Your name and phone number, the address that needs the work, and an email address if you want to add one
- A description of the plumbing problem or of the work you want done
- Payment card details, which a PCI-compliant payment processor handles and which we do not store
- Records of your phone calls, text messages and request form submissions
Browsing the site also leaves a small technical trail, gathered through cookies and similar tools: your IP address, the browser you use, the site or page that sent you here, and which of our pages you open.
How We Use Information
- To book a visit, send a plumber to your address and carry out the work
- To send written estimates, invoices, appointment reminders and follow-ups about a job
- To follow up on questions you have, before or after a job
- To make this website and our service better
- To meet legal requirements and enforce the agreements we make with you
How We Share Information
We do not sell personal information. It goes only to vendors that support our operations (scheduling, payment processing, hosting, analytics and messaging), each receiving only what its part of the work needs, unless a law requires us to disclose more.